NCAT Again Weighs In On Cost Recovery By-laws

Core Findings

In Nicholson v The Owners – Strata Plan No 104042 [2025] NSWCATCD 202, the NSW Civil and Administrative Tribunal (NCAT) held that a short-term rental by-law was invalid. The determination was based on a finding that the by-law’s cost-recovery provisions were “harsh, unconscionable, or oppressive” within the meaning of the Strata Schemes Management Act 2015.

Key Legal Principles

Discretionary Recovery: By-laws that permit an Owners Corporation to determine and recover administrative costs at its sole discretion, without independent assessment, are likely unenforceable.

Property Rights: The imposition of a compulsory bond (e.g., $1,000) for short-term letting was found to be an arbitrary financial barrier to the exercise of property rights.

Severability: The Tribunal determined that cost-recovery mechanisms were integral to the by-law’s structure. Consequently, the invalidity of these specific provisions rendered the entire by-law void.


The Case: NCAT Determination on Cost Recovery

In a recent decision NCAT has again weighed in on the debate about cost recovery by-laws. This is the latest in a series of decisions in which NCAT has held that cost recovery by-laws are not enforceable. However, the sun has not completely set on cost recovery by-laws as there are still some other decisions of NCAT which have upheld them.

Facts

An owners corporation introduced a by-law to regulate short term rental accommodation arrangements in its building. The by-law permitted the owners corporation to recover from an owner any reasonable administrative costs, or any other costs and expenses, it incurred as a direct result of the owner using their lot for short term rental accommodation. The by-law also required an owner to pay the owners corporation a bond in the sum of $1,000.00 or any other amount reasonably determined by the strata committee before using their lot for short term rental accommodation.

The Decision

NCAT concluded that those aspects of the by-law were not inconsistent with the Strata Schemes Management Act 2015 or the mandatory Code of Conduct for short term rental accommodation. NCAT considered that an owners corporation was able to regulate short term rental accommodation arrangements in its own building through a by-law. However, NCAT concluded that those aspects of the by-law were harsh, unconscionable or oppressive and were therefore invalid.

The Reasoning

NCAT concluded that the aspect of the by-law that permitted the owners corporation to recover from an owner any administrative or other costs it incurred as a result of the owner allowing their lot to be used for short term rental accommodation was harsh because it allowed the owners corporation to unilaterally determine and recover from an owner the costs and expenses it incurred as a result of the owner using their lot for short term rental accommodation “without any requirement for those costs to be reasonable or independently assessed”.

NCAT also considered that aspect of the by-law was harsh because it imposed an immediate liability on the owner to reimburse the owners corporation for those costs without the need for the owners corporation to sue the owner to establish an entitlement to recover those costs and which also could make the owner unfinancial and unable to vote at meetings of the owners corporation. NCAT also disapproved of the aspect of the by-law that allowed the owners corporation to recover those costs from an owner “as a debt” again finding that this essentially allowed the owners corporation to “unilaterally determine and recover costs” from the owner. Ultimately, NCAT found that the by-law imposed an open ended liability on owners which imposed an unreasonable burden on them and shifted the financial risk of owners corporation administrative decisions entirely onto owners without independent oversight which was harsh and unenforceable.

NCAT also held that the requirement for an owner to pay a bond to the owners corporation before being entitled to use their lot for short term rental accommodation was arbitrary and oppressive and constituted a significant encroachment on an owner’s property rights. Further, NCAT held that the ability the by-law gave to the strata committee to determine “another amount” for the bond created uncertainty and the potential for discriminatory application of the bond in particular cases. Ultimately NCAT found that the imposition of a compulsory bond, particularly one with a variable amount that could be determined by the committee, was oppressive and imposed a financial barrier to the exercise of a property right that exceeded what was necessary to protect the interests of the strata scheme.

Severance

NCAT then considered whether the aspects of the by-law that it concluded were invalid could be severed from the by-law, leaving the remainder of the by-law in force. That depended on whether severing those aspects of the by-law would result in the residue of the by-law operating in a manner wholly different from the original by-law approved by the owners corporation. NCAT concluded that the requirement for a bond and the ability to recover administration fees were integral protections on which the owners corporation relied when adopting the by-law in order to regulate short term rental accommodation in the building and it could not be assumed the by-law would have been approved without those aspects being included in it. For that reason, NCAT held that to sever those aspects of the by-law would leave in place a by-law that lacked the financial safeguards that form part of the “package” that was approved by the owners corporation which, in turn, would result in the by-law operating in a substantially different way to what was intended. For those reasons, NCAT determined that it could not sever the offending parts of the by-law and declared that the entire by-law was invalid.

Conclusion

The case is the latest in a series of decisions in which NCAT has invalidated so called cost recovery by-laws or by-laws that contain cost recovery aspects to them. The recurring theme of those cases is that NCAT disapproves of by-laws that permit an owners corporation to unilaterally determine an amount that it is entitled to recover from an owner or occupier of a lot or which permits an owners corporation to recover any such amount from an owner or occupier as a debt without having to take legal action to recover the amount. The case is also another example of a decision in which NCAT has disapproved of provisions in a by-law that do not limit the costs that are recoverable by an owners corporation to costs that are reasonable in amount or reasonably incurred.

Does the case have broader implications for by-laws? For example, does the case mean that any by-law that requires an owner to pay a bond is invalid? Perhaps.

However, the sun has not completely set on cost recovery type by-laws. There are some NCAT cases which have upheld them. Those cases are difficult to reconcile with the series of cases which have invalidated cost recovery by-laws. All of this means that the law in this area is unsettled and developing and that cost recovery aspects to by-laws cannot be guaranteed to be enforceable.


Determination of Compliance Risk for 2026

As we move into the April 2026 Strata Reforms, the focus on “financial fairness” is intensifying. Schemes relying on generic or “off-the-shelf” cost recovery by-laws risk non-compliance.

At JS Mueller & Co Strata Lawyers we recommend a comprehensive audit of your scheme’s by-laws to ensure they meet the new standards of transparency and reasonableness established by NCAT.

The Case: Nicholson v The Owners – Strata Plan No 104042 [2025] NSWCATCD 202


DO YOUR BY-LAWS RISK NON-COMPLIANCE? BOOK A BY-LAW AUDIT NOW!


Adrian Mueller Partner JS Mueller & Co Lawyers specialising in Strata Law

Adrian Mueller I BCOM LLB FACCAL I Partner

Since 2002 Adrian has specialised almost exclusively in the area of strata law. His knowledge of, and experience in strata law is second to none. He is the youngest person to have been admitted as a Fellow of the ACSL, the peak body for strata lawyers in Australia. Profile I Linked

Contact Us

For all strata law advice including by-laws, disputes, building defects and levy collections contact our specialist NSW and Sydney strata lawyers here or call 02 9562 1266, we’re happy to assist.




NCAT Breaths New Life into Cost Recovery By-laws

Can an owners corporation make a by-law that permits it to recover from owners and occupiers of lots costs it incurs as a result of their conduct including breaches of by-laws committed by them?

Since 2022 there have been a series of cases in which NCAT has held that cost recovery by-laws are not enforceable. However, a recent decision of NCAT’s Appeal Panel has breathed life back into cost recovery by-laws.

What is a cost recovery by-law?

A cost recovery by-law is typically a by-law which allows an owners corporation to recover from owners and occupiers costs it incurs as a result of their conduct including breaches of by-laws committed by them.  Under most cost recovery by-laws, an owners corporation is permitted to recover from owners and occupiers costs it incurs repairing damage to common property or cleaning common property as a result of the conduct of owners and occupiers, costs payable to NSW Fire and Rescue for false fire alarm call out fees, insurance excesses, legal costs and other expenses such as costs for a contractor re-attending the building to conduct an annual fire safety inspection where access to lots is initially declined.

Are cost recovery by-laws valid?

Since 2022, NCAT has handed down at least 6 decisions in cases in which it has held that cost recovery by-laws are not enforceable. In those cases, NCAT generally concluded that costs recovery by-laws are not valid because they:

(a) are inconsistent with the regime in the Strata Schemes Management Act 2015 under which any costs and expenses incurred by an owners corporation are payable by all owners (rather than some owners) in shares proportional to the unit entitlements of their lots;

(b) they are harsh and unenforceable because they do not require the costs that are recoverable by the owners corporation to be reasonably incurred or reasonable in amount;

(c) they do not allow owners and occupiers to challenge the costs claimed by owners corporations under them.

There were some cases in which NCAT upheld cost recovery by-laws or aspects of them but those cases were in the minority.  Consequently, it has generally been accepted that cost recovery by-laws either are not valid or are of dubious validity.

What has changed?

On 15 May 2025, the Appeal Panel of NCAT handed down its decision in Gokani-Robins Pty Ltd v The Owners – Strata Plan No. 77109 [2025] NSWCATAP 107.  In that case, a lot owner appealed against NCAT’s decision to dismiss their application to have a cost recovery by-law declared invalid.  Relevantly, the cost recovery by-law in that case permitted the owners corporation to recover from owners and occupiers costs it incurred arising from false fire alarms, work required to repair or upgrade a component of a fire safety system inside any lots, a failure by an owner or occupier to give access to their lot when required by the owners corporation or a breach of a by-law by them.  The by-law also permitted the owners corporation to record costs recoverable from owners on section 109 (now section 184) certificates.

The owners corporation amended the cost recovery by-law in November 2023 to remove the part of the by-law that rendered an owner who owed money under the by-law unfinancial and unable to vote at a general meeting and, importantly, to make clear that any costs claimed by the owners corporation under the by-law could only be recovered from owners and occupiers in accordance with a determination of a Court or Tribunal of competent jurisdiction on the reasonableness of those costs.

Are cost recovery by-laws now valid?

NCAT dismissed the owner’s application to declare the by-law invalid and the Appeal Panel dismissed the owner’s appeal against that decision.  NCAT concluded that the cost recovery aspects of the by-law were not harsh, unconscionable or oppressive or otherwise invalid. The Appeal Panel agreed.  Essentially the Appeal Panel agreed with NCAT that the by-law was not harsh or otherwise invalid because:

(a) the by-law simply required an owner or occupier to indemnify the owners corporation in respect of costs incurred by the owners corporation because of the act, negligence or omission of the owner or occupier or his or her failure to give access to their lot;

(b) any costs claimed by the owners corporation under the by-law could only be recovered in a Court or Tribunal of competent jurisdiction which would give an affected owner or occupier the right to dispute his or her liability to pay those costs and the reasonableness of those costs;

(c) any determination by the owners corporation about the costs an owner or occupier was liable to pay under the by-law was not conclusive and could be overturned by a Court or Tribunal of competent jurisdiction;

(d) the power given to the owners corporation to make by-laws under the Strata Schemes Management Act 2015 is broad and extends beyond the model by-laws which only deal with a handful of topics;

(e) the by-law dealt with an important topic, namely fire safety in a strata building, and the owners corporation has a broad power to make by-laws including by-laws that deal with fire safety and, implicitly, the recovery of costs from owners and occupiers in relation to fire safety matters.

The Appeal Panel did not explicitly consider the previous decisions by NCAT which had invalidated cost recovery by-laws.

Conclusion

The Appeal Panel’s decision in Gokani-Robins breathes life back into cost recovery by-laws and demonstrates that, in some circumstances, it is possible for an owners corporation to have in place valid and enforceable cost recovery by-laws.  The case also provides some guidance on the way in which cost recovery by-laws should be drafted to maximise their enforceability.


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Explanatory_Notes_Adrian_Mueller

Adrian Mueller I BCOM LLB FACCAL I Partner

Since 2002 Adrian has specialised almost exclusively in the area of strata law. His knowledge of, and experience in strata law is second to none. He is the youngest person to have been admitted as a Fellow of the ACSL, the peak body for strata lawyers in Australia. Profile I Linked

Contact Us

For all strata law advice including by-laws, building defects and levy collections contact our specialist NSW and Sydney strata lawyers here or call 02 9562 1266, we’re happy to assist.




NCAT Tightens the Screws on By-laws!

A recent decision of the Appeal Panel of the NSW Civil & Administrative Tribunal (NCAT) has highlighted the potential risks for owners corporations seeking to impose penalties and other sanctions on lot owners in connection with non-compliance with by-laws.

Careful attention will need to be paid by owners corporations to “cost recovery” aspects of their by-laws to ensure that an otherwise well constructed by-law is not rendered completely invalid.

Here we share a recent case where NCAT Tightens the Screws on Strata By-laws.

Owners corporations who have these by-laws should give consideration to having them reviewed.

For all NSW strata legal advice including by-laws, building defects and levy collections contact us here or call 02 9562 1266, we’re happy to assist.