“I wish to personally thank you for your professionalism and assistance during the building defect claim process. Thank you for the way in which you handled the matter on behalf of the owners corporation. I need to say that your knowledge was invaluable in helping the owners corporation and myself through this difficult time. You have always answered any questions, no matter how trivial they were. I would not hesitate to recommend you and your firm, JS Mueller & Co Lawyers, to any of our strata schemes.”